Terms and Conditions
All offers, orders, and agreements from Hello Turco are subject to the attached Terms and Conditions (T&Cs). Acceptance of an offer or placing an order means that the buyer automatically accepts the provisions of these Terms and Conditions. All rights, obligations, offers, orders, and agreements covered by these Terms and Conditions are governed by German law and German jurisdiction. In the case of a translation or interpretation of the content of the Hello Turco website, the German version of the text on this website, as well as these Terms and Conditions, shall prevail.
- General
These Terms and Conditions apply to all sales and agreements between Hello Turco and the consumer, where Hello Turco applies these Terms and Conditions unless otherwise agreed in writing. By ordering items from Hello Turco, the buyer automatically accepts the conditions set out in these Terms and Conditions. - Orders
Once an order has been placed, the consumer will receive an email confirming the order details and the associated total costs. All orders will be shipped within five business days after payment is received. In case of technical disruptions categorized as circumstances beyond Hello Turco's control, an order will be dispatched as soon as possible. Hello Turco will keep the consumer informed about the status of the order. We strive to keep our website (www.helloturco.com) as up-to-date as possible. However, it is possible that a specific product is no longer available; in this case, we will contact the consumer as soon as possible. A product must be delivered to the consumer within 30 days of the order and payment. If Hello Turco fails to do so, the consumer may cancel the purchase agreement immediately. This is not possible if the parties involved have previously agreed upon a different delivery period. - Prices and Payment
All prices listed on the Hello Turco website are in Euros and include VAT. Consumers can pay Hello Turco via various electronic means. The different payment methods are listed on the website under the title "Payment." The order will be shipped once Hello Turco has received payment for the order. - Delivery
Delivery times are non-binding and therefore not guaranteed. However, the final delivery time will not exceed one week beyond the stated delivery time, unless a case of "force majeure" occurs. The order will be processed and shipped within five business days after payment is received. Hello Turco cannot be held responsible if the postal service fails to deliver the order to the consumer on time. - Transfer of Ownership
Ownership of the goods only transfers once the buyer has fulfilled the associated obligations. At the time of ownership transfer, i.e., upon delivery of the items, product liability passes to the buyer. - Money-Back Guarantee
If the consumer does not wish to keep the item for any reason, they have the right to return it to Hello Turco within 14 days of receipt. The consumer must first notify Hello Turco in writing via email of their intention and follow all further return conditions and instructions provided by Hello Turco. This guarantee does not apply if the item has been worn or washed, or if the consumer has attempted to repair or alter the item in any way. Returns are only accepted if returned in their original packaging, undamaged, and with all tags attached. The consumer bears the full cost of the return shipment. Hello Turco will not reimburse the shipping costs for returned goods under any circumstances. If the return instructions were followed exactly, Hello Turco will refund the consumer for the returned item(s) within 14 days of receiving the goods. Right of withdrawal applies. - Inquiries/Complaints
If you have any questions or complaints about our products or processes, please inform us via email (hello@helloturco.com). You will receive a response within three business days. - Data Protection
Hello Turco places great importance on ensuring that all personal data of consumers is handled with the utmost care and security. Hello Turco will not share the consumer's personal data with third parties unless the data is required to fulfill the order. When placing an order, Hello Turco requires the consumer's name, billing and shipping address, and payment details to process the order. Payment data is used solely for processing the payment transaction. If the consumer has subscribed to our newsletter or RSS, their personal data will be used to inform them about changes to our range, special offers, website improvements, and other relevant information about Hello Turco. Records of website visits are kept for statistical purposes. Information on the number of visitors and frequency of visits to our website is used for internal research and website improvement. However, this general information is anonymous and cannot be traced back to the individual visitor. - Liability
All items in Hello Turco's range have been manufactured with the utmost care. Hello Turco cannot be held liable for any damages, whether physical, material, or immaterial, that result from malfunction or improper use of items sold by Hello Turco and/or from the detachment of materials or accessories. The content of the website has been compiled with the utmost care. However, Hello Turco cannot rule out the possibility of errors or omissions in the information on this website. Hello Turco is not liable for the consequences of incorrect or incomplete information on the website. Hello Turco cannot be held responsible for typographical or printing errors that might convey an incorrect sales price. In this case, Hello Turco will correct the price as soon as possible. The actual color of products may differ from the colors displayed on computer screens. Hello Turco cannot be held responsible for color discrepancies caused by screen quality. The position and size of actual applications and/or sequins on garments may slightly vary from what is shown on the website. Hello Turco cannot be held liable for this. Certain links on the website provide access to websites and information maintained by third parties. Hello Turco has no control over these websites and is not responsible for their content. - Force Majeure
Notwithstanding any other legal rights, in the event of force majeure, Hello Turco is entitled to, at its own discretion, cancel your order or dissolve the purchase agreement without judicial intervention by notifying the customer in writing. The customer is not entitled to any compensation unless this would be unreasonable according to standards of fairness and equity. - Copyright
All information on the Hello Turco websites is copyrighted. Reproduction, use, or distribution of information from the Hello Turco websites without prior written permission is unlawful. Visitors and users of the Hello Turco website cannot assert any rights to the information on the website. No text or graphics from the Hello Turco websites may be copied or publicly used for print, photocopies, fax, transcription, incorporation into an electronic database, or other reproduction purposes, either in whole or in part. - Acceptance of the Terms and Conditions
All users of the website must acknowledge and agree to the above Terms and Conditions. By placing an order with Hello Turco, the consumer automatically agrees to all our Terms and Conditions. Customer data from Hello Turco is automatically stored in our customer list, and they will receive our newsletter.
This version maintains the formal tone and structure of the original. Let me know if you need any changes!